Shipping Information
Fast, secure, and reliable delivery for your premium Golden Goose Superstar shoes worldwide
Free Shipping
Enjoy complimentary standard shipping on all orders over $150 within the United States. No minimum order required for premium members.
Express Delivery
Need your shoes faster? Choose express delivery for 1-2 business day shipping. Perfect for last-minute gifts and special occasions.
International Shipping
We ship worldwide to over 50 countries. International delivery times vary by destination, typically 7-14 business days.
Secure Packaging
Every pair is carefully packaged in premium materials with tracking included. Your shoes arrive in perfect condition, guaranteed.
Shipping Rates & Delivery Times
| Shipping Method | Delivery Time | Cost | Tracking |
|---|---|---|---|
| Standard Shipping (US) | 3-7 business days | FREE on orders $150+, otherwise $12.99 | ✓ Included |
| Express Shipping (US) | 1-2 business days | $24.99 | ✓ Included |
| Overnight Shipping (US) | Next business day | $39.99 | ✓ Included |
| Canada Standard | 7-12 business days | $19.99 | ✓ Included |
| International Standard | 10-21 business days | $29.99 - $59.99 | ✓ Included |
| International Express | 3-7 business days | $69.99 - $99.99 | ✓ Included |
Shipping Policies & Guidelines
- All orders are processed within 1-2 business days (Monday-Friday, excluding holidays)
- Orders placed after 2:00 PM EST will be processed the next business day
- We ship Monday through Friday, excluding federal holidays
- Weekend and holiday orders will be processed on the next business day
- PO Box addresses are accepted for standard shipping only
- Expedited shipping options are not available for PO Box addresses
- International customers are responsible for any customs fees, duties, or taxes
- Address changes can only be made within 1 hour of placing your order
Order Tracking & Updates
- Tracking information is provided via email once your order ships
- Track your package status 24/7 on our website or carrier's tracking portal
- SMS tracking updates available upon request
- Delivery confirmation emails sent when package is delivered
- Photo delivery confirmation available in select areas
- Contact customer service if tracking hasn't updated within 48 hours
International Shipping Information
- Customs forms are completed accurately for all international shipments
- Package contents and values are declared honestly per regulations
- Some countries may have import restrictions on certain footwear
- Delivery times may be extended due to customs processing
- International returns must be arranged through customer service
- Remote area surcharges may apply to certain international destinations
Questions About Your Shipment?
Our customer service team is here to help with any shipping questions or concerns.
Email: [email protected]
Hours: Monday-Saturday, 9:00 AM - 8:00 PM EST